Fewer denied claims. Fewer no-shows. A calmer front desk.

I’m Uche, a remote healthcare administrator. I fix patient intake, insurance checks, EHR records and billing follow-up, so small errors stop costing your practice money.

HIPAA-aware · EHR-fluent · Insurance and billing support · U.S., UK, Canada and Gulf clients

Uche, remote healthcare administrator, in a teal blazer at her desk

Small errors get expensive fast

Most revenue leaks start at the front desk. Here is what goes wrong, and what I do about it.

Wrong insurance details at registration

The claim is denied weeks later and your team chases it.

I check every registration against the card and payer details before the visit.

Eligibility not checked

Patients get surprise bills. You wait for payment.

I verify eligibility and benefits ahead of time and flag problems early.

Messy EHR records

Staff lose time searching, correcting and re-entering.

I keep records clean and consistent, in the same format every time.

No reminders, no follow-up

Empty slots, lost patients, unpaid balances.

I run reminders and follow-ups on a fixed routine, with clear, kind messages.

What I can take off your plate

  • Patient access and intake

    Onboarding, registration, forms and scheduling that start every patient correctly.

  • Insurance verification

    Eligibility and benefits checks, plus prior authorization and referral coordination.

  • Billing and revenue cycle support

    Clean charge data, claim status follow-up, and help reading EOBs and ERAs.

  • EHR management

    Accurate data entry, tidy documentation and consistent records.

  • Patient communication

    Calls, messages and follow-ups that keep patients informed and coming back.

Platforms I work in: OptiMantra, Practice Better, OpenEMR, Epic, Athena, eClinicalWorks and Kareo. Plans and codes I know: HMO, PPO, EPO, POS, commercial and managed care, ICD-10 and CPT.

Three ways to start

Pricing is shared on the discovery call, based on your practice size and needs.

Precision Intake Audit

A good first step. I review your intake and registration process and give you a clear list of what to fix.

Book a call

Registration Accuracy Package

I take over registration and insurance verification so records are right the first time.

Book a call

Monthly Quality Retainer

Ongoing admin support with monthly quality checks, so errors stay low and your team stays focused.

Book a call

Practice case: Vitalis Functional Health

A simulation I completed in Practice Better to show how I work.

Problem
New patients arrived with incomplete intake forms, mixed insurance details and no clear reminder steps.
Action
I built one intake checklist, set up client records and forms in Practice Better, verified insurance before the first visit, and added a reminder and follow-up routine.
Result
Every new patient follows the same steps and is scored on a quality scorecard, so gaps are caught before the visit, not after the denial.
Portrait of Uche in a black blazer

Hi, I’m Uche

I have a BSc in Biochemistry from Ahmadu Bello University, and certifications in medical billing, EHR and practice management, HIPAA awareness and Google Project Management. My background covers medical billing, EHR management, care coordination and healthcare operations.

I work from Abuja, Nigeria (WAT, UTC+1) and can overlap with UK, Gulf, Canadian and U.S. hours. Tell me your schedule on the call. I do administrative work only, never clinical advice.

Common questions

How do you protect patient data?

I hold a HIPAA awareness certification, access only what the task needs, and keep patient data inside your systems. I’m happy to sign your confidentiality agreement or BAA.

Can I try you on a small project first?

Yes. The Precision Intake Audit is built for that. You get a clear report before you commit to more.

Which systems do you use?

OptiMantra, Practice Better, OpenEMR, Epic, Athena, eClinicalWorks and Kareo. If you use another, I learn it fast.

What hours do you work?

I’m in Abuja (UTC+1) and adjust to your clinic’s hours. We agree the schedule before we start.

Ready for a calmer front desk?

Tell me where your practice loses time or money. I’ll tell you what I would fix first.